Privacy Policy

Last Updated: March 6, 2026

1. Who We Are

ScaleSmart, LLC (“ScaleSmart,” “we,” “our”) is a Georgia limited liability company that provides AI-powered business analysis and automation services through our website at scalesmart.net.

2. Information We Collect

Information You Provide:

• Diagnostic form data: Business name, industry, revenue figures, lead counts, follow-up metrics, and operational details you enter into our diagnostic tool.
• Contact information: Name, email address, and phone number when you request a personalized plan or purchase a product.
• Payment information: Processed securely by Stripe. We do not store credit card numbers on our servers.
• Communications: Emails and messages you send us.

Information Collected Automatically:

• Usage data: Pages visited, time on site, clicks, and navigation patterns (via Google Analytics 4).
• Technical data: IP address, browser type, device type, and referring URL.
• Cookies: Small files stored in your browser to remember preferences and analyze traffic. See Section 6 for details.

3. How We Use Your Information

We use your information to:

• Provide and improve our diagnostic tool and services
• Send your diagnostic report and follow-up communications you’ve requested
• Process payments and fulfill orders
• Analyze site usage and optimize performance
• Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We share information only with:

• Service providers: Stripe (payments), Google Analytics (usage tracking), Render (hosting), and other vendors necessary to operate our services. These providers process data only as directed by us.
• Legal requirements: If required by law, court order, or to protect our rights.

5. Data Retention

We retain your data as long as necessary to provide services and comply with legal obligations. Diagnostic data is retained to improve our analysis. You may request deletion at any time by emailing adam@scalesmart.net.

6. Cookies

We use cookies for:

• Analytics (Google Analytics 4): Tracks how visitors use our site to help us improve it. You can opt out at tools.google.com/dlpage/gaoptout.
• Session cookies: Necessary for the diagnostic tool to function properly.
• Preference cookies: Remember your consent to this policy.

You can disable cookies in your browser settings, though some site functionality may be affected.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing

To exercise these rights, email adam@scalesmart.net. We will respond within 30 days.

8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. We will update the “Last Updated” date above. Continued use of our Services after changes constitutes acceptance.

10. Contact

ScaleSmart, LLC
Email: adam@scalesmart.net
Website: https://scalesmart.net