SMS consent at ScaleSmart

ScaleSmart, LLC sends replies, scheduling messages and follow-up to business owners who contacted ScaleSmart first and opted in to texts. We do not market to purchased lists.

Website forms

Our contact form, landing page forms at /lp/* and diagnostic form offer an optional SMS checkbox beside the phone field. It starts unchecked. Entering a phone number or submitting a form does not by itself give SMS consent; the person must choose to check the box.

The exact checkbox label is:

Text me about my request. I agree to receive text messages from ScaleSmart at the number I entered, including replies to my inquiry, scheduling and follow-up. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms.
ScaleSmart website form showing the optional SMS consent checkbox unchecked, with the full consent label and Privacy Policy and Terms links.
Website consent experience: the unchecked checkbox on the ScaleSmart contact form. The same consent label is used on landing page and diagnostic forms.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Read our Privacy Policy and SMS Terms.

Demo line (678) 990-1114: verbal opt-in

  1. The business owner calls the ScaleSmart demo line. The greeting identifies the assistant as AI, identifies the call as a demo and discloses recording.
  2. The caller tries the assistant and hears how a business inquiry would be handled.
  3. Near the end, the assistant asks for permission to send a text using these exact words:
    Want me to text you a copy of what your business would have received from this call? It comes from ScaleSmart. Message and data rates may apply, and you can reply STOP anytime.
  4. Only a clear yes counts. Silence, an unclear answer or a no does not authorize a text.
  5. After a clear yes, one text is sent with the summary. The recording and transcript of the yes are kept as the consent record.

Sample transcript excerpt (illustrative script, not a customer call):

AI assistant, greeting: Hi, I’m ScaleSmart’s AI assistant. This is a demo line, and this call is being recorded.

The caller tries the demo before the assistant asks for text consent near the end.

AI assistant: Want me to text you a copy of what your business would have received from this call? It comes from ScaleSmart. Message and data rates may apply, and you can reply STOP anytime.

Caller: Yes, please text me a copy.

AI assistant: I’ll send one text with the summary from ScaleSmart.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Read our Privacy Policy and SMS Terms.