Full case studies are in progress with client permission. Implementations are live and results are accumulating.
Here’s what we’re tracking and will publish:
(Full case studies coming Q2 2026.)
Built and deployed for a B2B marketing business. Responds to new leads within 2 minutes, handles the first 3–5 touches autonomously, and escalates to a human salesperson when a prospect is ready to talk. Runs 24/7 without human oversight.
The diagnostic available on this site is built on custom AI analysis logic developed from studying service business sales patterns. Identifying specific revenue leak categories for service businesses across HVAC, consulting, agencies, and home services.
Adam Terpstra spent over a decade in sales engineering before building ScaleSmart — starting in mechanical engineering, moving to the business side, and eventually working directly in sales at enough companies to develop a clear picture of where service businesses leak money.
The systems he sells are the systems he runs. The diagnostic he offers is the same analysis he’d do for himself.